FAQs
New to TradersYard Challenge
What is a TradersYard Challenge?
TradersYard Challenge is designed to evaluate the trading skills of aspiring, disciplined traders who can consistently generate profits by effectively trading financial instruments such as stocks, ETFs, Indices, forex, commodities, or cryptocurrencies while managing risk.
How do I sign up?
The sign-up process is explained here.
Who can join TradersYard Challenge?
We accept traders from all around the world. There is no special qualification required. All clients must be at least 18 years old. If you know how to trade profitably and with proper risk management, that is all we care about. Please note that TradersYard does not provide services to persons/countries listed on sanction lists, persons with criminal records related to financial crime or terrorism, and to persons previously banned because of breach of contract/ unethical activities.
Where is your office? How can I contact you?
Our head office is based in Kärntnerring 5-7, 1010 Vienna, Austria. Our entire team, however, is based internationally around the world. You can contact us at [email protected]
Can I start paper trading before entering a challenge?
No, you cannot have a paper trading account before you enter a challenge. However, you can check the Tournaments tab in TradersYard to see if any upcoming tournaments are available. Participation is free, and once the countdown ends, you'll have an active account in WebTrader.

See how you can connect an active Challenge Account with WebTrader: https://docs.tradersyard.com/traderchallenge/quick-start-guides/connect-your-challenge-or-tournament-to-the-webtrader
Can I use MetaTrader 5 for the challenge?
The challenge can only be traded using our AgenaTrader (Desktop) and our web based WebTrader (Browser). MT5 is not supported.
Is my country restricted from participating in a challenge?
You can find a list of all restricted countries here: Supported Countries and Currencies
Do I need to subscribe to an external datafeed?
No, we provide our free datafeed. Once you purchase a challenge, all tools and data to trade the challenge will be provided to you without any extra charges.
Is the order size lot-based or quantity-based?
Unlike most of our competitors who use a lot-based system on platforms like MetaTrader 5 (MT5), our trading system is quantity-based, offering greater flexibility and precision.
What does this mean for you?
In MT5 and other traditional platforms:
1 lot of gold = 100 units, and
1 lot of EURUSD = 100,000 units.
With us, however, you trade directly in units, not lots. This means:
If you buy 1 unit of gold, you're purchasing exactly 1 unit, valued at $2,650, rather than having to buy a full lot.
If you buy 1 unit of EURUSD, you're getting 1 unit, valued at 1.02882, without the need for lot calculations.
How to place orders in our system
Instead of entering lot sizes like in MT5, you simply enter the exact number of units you'd like to trade:
To trade 1 standard lot (equal to
1
in MT5) of EURUSD, enter 100,000 units.To trade 1 mini lot (equal to
0.1
in MT5) of EURUSD, enter 10,000 units.To trade 1 micro lot (equal to
0.01
in MT5) of EURUSD, enter 1,000 units.
Why is this better?
Trading in units gives you more control over your investments, allowing you to trade smaller amounts without being locked into predefined lot sizes. This approach is especially useful for precision-based strategies and risk management.
What Rules do I need to follow?
You can see rules section here: https://tradersyard.com/rules
Billing & Payments
What payment methods are available?
We accept Visa, MasterCard, American Express, Maestro and Diners Club International. Payments to buy Challenge accounts are made through Stripe and we use Rise to transfer payouts.
You can ask for assistance in our discord channel & our support team will get in touch with you.
Why is there a fee?
Yes, to participate in a TradersYard Challenge, there is an entry fee the user has to pay to take part in our unique offering.
The fee primarily symbolizes a trader's pledge to handle the account with the utmost diligence and accountability. This commitment instills a sense of involvement and psychological engagement. Moreover, the fee represents a minor proportion in comparison to the substantial TradersYard Challenge Account that awaits successful candidates post the Evaluation Process. Essentially, this fee acts as a pivotal gateway to the TradersYard Challenge Account, presenting an avenue towards achieving financial autonomy. Importantly, the fee's safeguard ensures that potential losses on the TradersYard Challenge Account are absorbed by us, thereby restricting any losses beyond the fee itself.
In addition, the fee encompasses the utilization of our distinctive tools such as AgenaTrader with all of its comprehensive features.
Another dimension of the fee involves sieving out committed traders from those attempting casually. Our focus is on adept traders who can consistently yield profits. Considering our finite capacities and resources, accommodating every trader is unfeasible. Hence, we welcome exclusively those individuals who exhibit dedication, seriousness, and responsibility. Our program stands as a highly esteemed service, and its pricing reflects its intrinsic value.
Do we charge any other fees?
No, we don’t charge any additional or hidden fees. The entry fee for the TradersYard Challenge covers it all. There are absolutely no other fees with us. That means we are covering all fees for the datafeed, trading-platform and infrastructure for you.
Do I have to use my own funds to trade with Challenge?
At no point during your trading journey with us will you need to invest your own funds in order to trade. The only expense to be covered from your end is the entry fee of our Challenges.
How do I update my payment information?
Head over to Billing from the left sidebar. Under Payment Method you can delete/update your payment information:
How the 14-days-money-back-guarantee works?
After a purchase you are eligible for a full refund of your initial entry-fee to a challenge. However, the refund is only possible if you did not place any orders or trades on your challenge-account yet. As soon as you place your first order or trade, your challenge is started and the 14-days-money-back-guarantee cannot be used anymore.
How do I download my invoices?
Head over to Billing from your left sidebar. Under Invoice History you can download your invoices by clicking on the symbol below:
How/When are Payouts made?
Payout Options: We offer both FIAT and Crypto payouts to accommodate your preferences. For further details, please visit our payment provider:
Crypto Payroll & Web3 Workforce Solutions | Rise
Payout Procedure: Before a payout is made, the following steps are required:
Signing of a Signal Contract: You will need to review and sign the agreement.
Identity Verification (KYC): Your identity must be verified as part of the standard Know Your Customer (KYC) process.
Processing Time: Once the necessary steps are completed, payouts are typically processed within 1-3 business days. The timeline largely depends on how quickly the KYC process is finalized
How do I receive my cash payouts as a successful signal provider?
To request your first payout, the following steps are required:
Complete KYC/AML verification via https://www.veriff.com/
Create an account at https://www.riseworks.io/ – this service handles the signal provider contracts and payments.
Sign the Signal Provider Freelancer Contract provided by Rise. Here is a sample contract: sample_contract
Create an invoice issued by you to TradersYard for the signal provider services rendered:
The invoice must comply with the legal requirements of your country.
The invoice must include the following details:
Invoice recipient: TradersYard GmbH, Kärntnerring 5-7, 1010 Vienna, Austria, VAT-ID: ATU77254506
Invoice sender: The name of the person who paid the challenge registration fee.
Invoice date: Date the invoice is issued.
Service period: The period from when you purchased the challenge to when you completed the current level.
Service description: Performance commission for account number – (your TradersYard account number, format: TC-X-XXXXXX)
Amount: Specify the exact payout amount you wish to request.
Tax rate: Indicate the applicable tax rate, even if it is 0%. For invoices from the EU, add a reverse charge note if applicable.
You can use tools such as https://invoiceninja.com/, https://runbill.com/, or https://sevdesk.at/ to create your invoice.
Payment will be processed via Rise once the invoice you submitted has been reviewed and approved by TradersYard.
Legal
Do I have to tax my income?
You will need to deal with taxes as well as social-security payments based on any potential cash-payouts on your own, in accordance with your country’s laws and tax regulations. Please contact a local tax-consultant to clarify how you need to tax your challenge-payouts correctly according to your local laws.
Do I need to submit any document for starting a TradersYard Challenge?
No, we do not ask you for any official documents for starting the TradersYard TraderChallenge. Before you can get your first real payout you need to do a basic KYC due to legal reasons. Our team will contact you for that task as soon as you get the Funded Account
Account
How many accounts can I have?
You can purchase as many accounts as you want, provided the combined initial balance does not exceed €200,000
What is leverage trading and margin?
Margin is the capital required to open a position, while leverage allows you to control a larger position with less capital. We as a Prop firms provide leverage to amplify your trading potential, but it’s essential to have risk management strategies to mitigate the inherent risks of margin trading.
Margin= 1/Leverage
Example: XAUUSD.CFD Trade with 1:10 Leverage
Cash Value: $50,000
Leverage: 1:10
Price: $2,600/ CFD
Trade Size: 1 of XAUUSD
To calculate the margin required for 1 CFD of Gold:
Margin= Trade Size x Price / Leverage =1×2,600 / 10 = 260 So you need $ 260 to buy 1 CFD of Gold with leverage of 1:10.
This $ 260 will be taken from your cash value, and you can check this amount taken as margin in account manager under "Used Margin"
As your initial cash value was $ 50000, an you have used $ 260 out of it to buy 1 CFD of Gold, your available margin is $ 49740. This available margin can be used to open other trades.
Available Margin= Cash Value - Used Margin
You can also check that $ 2600 is taken as used buying power in the account manager.
Used Buying Power= Trade Size x Price = 1 x 2600 =2600
To know more on Margin Trading, please check article
What Leverage do you offer?
We provide different leverage depending on the account type. Higher leverage gives traders more flexibility, while lower leverage is designed for those who prefer longer-term, swing-style trading with reduced risk exposure.
2 Phase Standard Accounts: Forex: 1:100, Commodities: 1:30, Indices: 1:50, Crypto: 1:2, Stocks: 1:2
2 Phase Swing Accounts: Forex: 1:30, Commodities: 1:10, Indices: 1:15, Crypto: 1:1, Stocks: 1:1
1 Phase Accounts: Forex: 1:30, Commodities: 1:10, Indices: 1:15, Crypto: 1:1, Stocks: 1:1
What is a mini instrument and what is a margin for it?
We have mini instruments such as BTCUSDMINI.CFD, US100MINI.CFD, US30MINI.CFD, CH20MINI.CFD.
In order to make it possible to trade with less cash value, these MINI instruments are introduced. As per name, you need to spend margin 10 times less in order to open a position
Example: US100MINI.CFD Trade with 1:20 Leverage
Cash Value: $50,000
Leverage: 1:20
Margin: 1/Leverage
Price on chart: $20,820/ CFD
Trade Size: 1 of US100MINI.CFD
Quanity divider: 10 for MINI instruments
To calculate the margin required for 1 CFD of Gold:
Margin= (Trade Size x Price) / (Leverage x Quantity divider) = (1 x 20820) / (20 x 10) = 104.1 So you need $ 104.1 to buy 1 CFD of US100MINI.CFD with leverage of 1:20.
This $ 104.1 will be taken from your cash value, and you can check this amount taken as margin in account manager under "Used Margin"
As your initial cash value was $ 50000, and you have used $ 104.1 out of it to buy 1 CFD of US100MINI.CFD, your available margin is $ 49895.9. This available margin can be used to open other trades.
Available Margin= Cash Value - Used Margin
You can also check that $ 2082 is taken as used buying power in the account manager.
Used Buying Power= Trade Size x Price / Quantity divider = 1 x 20820 / 10 = 2082
To know more on Margin Trading, please check article
Do you offer Demo or Live Accounts?
Our challenges are based on demo accounts with virtual capital throughout the whole challenge-journey. The only difference is that after you pass Funded Level, you will have to sign a Signal Provider Agreement that we will send to you. This allows TradersYard to copy your trades as signals to our corporate account (if our internal risk-assessments and further metrics are fulfilled). At no point will you be held accountable for potential losses if TradersYard copies your signals and it leads to losses. Also, at no point during your TradersYard Challenge you will trade with real money, all trading-activities in our challenges are virtual.
How can I see my challenge-progress?
You can view your progress in the Challenge Dashboard in TradersYard. The separate elements on your dashboard are explained here: Challenge Dashboard
What does the different challenge-status definitions mean?
Running:
The account is active and tradable. The trader is currently participating in the challenge and has not breached any rules or completed the objectives yet.
Passed
The trader has successfully completed the challenge by meeting all profit targets and staying within the rules (e.g., drawdown limits). The account is eligible for progression (e.g., verification or funded stage).
Failed
The trader has breached challenge rules (e.g., max drawdown, inactivity) or did not meet requirements within the timeframe. The account is closed as failed.
Blocked
The account is temporarily restricted from trading. This can happen due to rule violations, payment issues, or administrative actions. The trader cannot place trades until the issue is resolved.
How can I reset my account?
If your challenge status is "failed", the "Reset account" button in dashboard will pop up and then you have the option to reset your challenge to "Phase 1".
If you click on it, you will be redirected to the TradersYard Checkout, where you can purchase the account reset. After successful payment, your challenge will be reset to "Phase 1" and all your trades will be closed. After the account reset, you start with a completely fresh challenge-account. You can perform account-resets as often as you want.
What is meant by Profit Split?
profit split means how the profits you earn from trading are divided between you and the firm. It’s simply the percentage of trading profits you get to keep after a successful payout.
For example: If the profit split is 80/20, you (the trader) keep 80% of the profits, and the firm keeps 20% as their share.
You can see the profit split/payout ratio here

Will I be compensated if a trade is affected by a system outage, glitch or a bug?
Yes, compensation may be provided if a system outage, glitch, or bug affects your trade. However, eligibility for compensation requires that both a Stop Loss (SL) and a Take Profit (TP) were set at the time the order was placed. Trades without an SL and TP in place will not qualify for compensation.
AgenaTrader Desktop Application
Can I trade with AgenaTrader Desktop Platform?
You get a licence for our in-house AgenaTrader Desktop Tradingplatform for free with each challenge you purchase. You can download the application from your Challenge dashboard or directly from here: Download
What are the system requirements?
To ensure that working with AgenaTrader and TradersYard Challenges is as easy and hassle-free as possible, however, certain requirements must be met, which can be optimized by upgrading: AgenaTrader Andromeda - system requirements
Note: Please check your energy settings and turn off the sleep mode!
I cannot find the "TraderChallenge" Broker in the dropdown menu in my connection settings
Make sure you have the latest version of AgenaTrader installed.
If you still cannot find the broker after updating, please contact our support team at [email protected].
What is AgenaFeed?
AgenaFeed is a financial data provider that offers real-time and historical market data feeds to traders, investors, and financial professionals. AgenaFeed specializes in providing high-quality, low-latency market data across various asset classes, including equities, options, futures, indices, and more. Most data that AgenaFeed provides is delivered from secondary exchanges (not the primary exchanges like NYSE, NASDAQ) and hence small differences to the actualy prices of the real underyling can occur.
Why should you use AgenaTrader?
Some of the unique features you will find in AgenaTrader include:
Charting: AgenaTrader offers advanced charting capabilities, allowing traders to visualize market data, apply technical indicators, draw trendlines, and perform technical analysis.
Strategy Development: Traders can create and test their own trading strategies using the built-in strategy development tools. These strategies can be based on technical indicators, price patterns, and other factors.
Automated Trading: AgenaTrader supports automated trading, enabling traders to execute their strategies automatically without manual intervention. This can help with executing trades quickly and consistently.
Risk Management: The platform typically includes risk management features, such as position sizing, stop-loss orders, and other tools to manage and control trading risk.
Market Data: AgenaTrader provides access to real-time and historical market data, allowing traders to stay informed about market movements and make informed trading decisions.
Broker Integration: AgenaTrader can often be integrated with various brokerage accounts, allowing traders to execute their trades directly from the platform.
Community and Support: Some trading platforms, including AgenaTrader, have active user communities, forums, and customer support to help traders learn, share experiences, and troubleshoot issues.
How do I connect to AgenaFeed?
Please check the article on how to connect to AgenaFeed here as well as the connection-instructions for your challenge-account here: Challenge Connection in AgenaTrader. As soon as you are connected to your challenge-account in AgenaTrader the data delivery via AgenaFeed will be automatically established.
Can I use current AgenaTrader license for my second, third, etc. challenge?
Yes, you can start multiple TradersYard Challenges on the same platform. All you need to do is set each account in the Account Connections separately. Follow this article on how to set up a challenge-connection in your AgenaTrader: Challenge Connection in AgenaTrader
Can I use AgenaTrader license key on another PC?
Yes, you can install AgenaTrader on any additional PC and use the same license key, but only one license key can be active at the same time. That means, if you start AgenaTrader with the same licence key on your second PC, AgenaTrader on your first PC will be disabled and not be usable until you shut down AgenaTrader on your second PC again.
Is iOS or MacOS supported?
WebTrader: Yes, our WebTrader is browser-based and can be used on both Windows and MacOS devices. You can trade directly from your browser without the need for additional installations.
AgenaTrader: AgenaTrader is designed for Windows only. However, MacOS users can still run AgenaTrader by using a virtual Windows machine.
MobileTrader: Yes, we have a dedicated iOS application for trading on the go. To download the app, please click here: LINK
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