# FAQs

## New to TradersYard Challenge

<details>

<summary>What is a TradersYard Challenge?</summary>

TradersYard Challenge is designed to evaluate the trading skills of aspiring, disciplined traders who can consistently generate profits by effectively trading financial instruments such as stocks, ETFs, Indices, forex, commodities, or cryptocurrencies while managing risk.

</details>

<details>

<summary>How do I sign up?</summary>

The sign-up process is explained [here](/traderchallenge/quick-start-guides/start-your-first-challenge.md).

</details>

<details>

<summary>Who can join TradersYard Challenge?</summary>

We accept traders from all around the world. There is no special qualification required. All clients must be at least 18 years old. If you know how to trade profitably and with proper risk management, that is all we care about. Please note that TradersYard does not provide services to persons/countries listed on sanction lists, persons with criminal records related to financial crime or terrorism, and to persons previously banned because of breach of contract/ unethical activities.

For futures-challenges you need to explicitly confirm that you are a non-professional trader to be eligible to join.&#x20;

</details>

<details>

<summary>Where is your office? How can I contact you?</summary>

Our head office is based in Kärntnerring 5-7, 1010 Vienna, Austria. Our entire team, however, is based internationally around the world. You can contact us at <support@tradersyard.com>

</details>

<details>

<summary>Can I start paper trading before entering a challenge?</summary>

No, you cannot have a paper trading account before you enter a challenge. However, you can check the [**Tournaments** ](https://tradersyard.com/tournaments)tab in TradersYard to see if any upcoming tournaments are available. Participation is free, and once the countdown ends, you'll have an active account in WebTrader.

<figure><img src="/files/BT0KxvrQYJRNwXTDgDcV" alt=""><figcaption></figcaption></figure>

See how you can connect an active Challenge Account with WebTrader: <https://docs.tradersyard.com/traderchallenge/quick-start-guides/connect-your-challenge-or-tournament-to-the-webtrader>

</details>

<details>

<summary>Can I use MetaTrader 5 for the challenge?</summary>

The challenge can only be traded using our AgenaTrader (Desktop) and our web based WebTrader (Browser). MT5 is currently not supported, but will be available soon.

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<details>

<summary>Is my country restricted from participating in a challenge?</summary>

You can find a list of all restricted countries here: [![](https://cdn.prod.website-files.com/624f0c4263953ffe82f4e446/6283961c57e13d78d21f0ca5_Asset%208.png)Supported Countries and Currencies](https://www.riseworks.io/resources/supported-countries-and-currencies)\
\
As per December 2025, please review the following policy update by Rise:\
\
![](/files/XPnmKW3PSiRUu8vOJste)

Please note, however, that if you would like to receive your payout via Crypto direct wallet transfer, you would need to go through a Veriff KYC check, which does not necessarily include the above-mentioned banned countries.

For Futures-Challenges we have to follow any country-restrictions from the CME itself, which is using the official US-sanction lists: <https://ofac.treasury.gov/sanctions-programs-and-country-information>

Especially we cannot accept users from the following countries: \
\
Afghanistan\
Algeria\
Andorra\
Angola\
Bahamas\
Barbados\
Belarus\
Belarus\
Botswana\
Burkina Faso\
Burma (Myanmar)\
Burundi\
Cambodia\
Central African Republic\
Côte d'Ivoire\
Cuba\
Democratic Republic of Congo\
Ecuador\
Ethiopia\
Ghana\
Haiti\
Iran\
Iraq\
Jamaica\
Kenya\
Laos\
Lebanon\
Liberia\
Libya\
Mali\
Mongolia\
Morocco\
Mozambique\
Nicaragua\
Nigeria\
North Korea\
Pakistan\
Papua New Guinea\
Phillipines\
Russia\
Senegal\
Somalia\
South Sudan\
Sudan\
Sudan and Darfur\
Syria\
Trinidad and Tobago\
Uganda\
Yemen\
Zimbabwe

</details>

<details>

<summary><strong>Do I need to subscribe to an external datafeed?</strong></summary>

No, we provide our free datafeed. Once you purchase a challenge, all tools and data to trade the challenge will be provided to you without any extra charges.

</details>

<details>

<summary>Is the order size lot-based or quantity-based?</summary>

Unlike most of our competitors who use a **lot-based** system on platforms like **MetaTrader 5 (MT5)**, our trading system is **quantity-based**, offering greater flexibility and precision.

**What does this mean for you?**

In MT5 and other traditional platforms:

* **1 lot of gold = 100 units**, and
* **1 lot of EURUSD = 100,000 units.**

With us, however, you trade directly in **units**, not lots. This means:

* If you buy **1 unit of gold**, you're purchasing **exactly 1 unit**, valued at **$2,650**, rather than having to buy a full lot.
* If you buy **1 unit of EURUSD**, you're getting **1 unit**, valued at **1.02882**, without the need for lot calculations.

**How to place orders in our system**

Instead of entering lot sizes like in MT5, you simply enter the exact number of units you'd like to trade:

* To trade **1 standard lot** (equal to `1` in MT5) of EURUSD, enter **100,000 units**.
* To trade **1 mini lot** (equal to `0.1` in MT5) of EURUSD, enter **10,000 units**.
* To trade **1 micro lot** (equal to `0.01` in MT5) of EURUSD, enter **1,000 units**.

**Why is this better?**

Trading in units gives you more control over your investments, allowing you to trade smaller amounts without being locked into predefined lot sizes. This approach is especially useful for precision-based strategies and risk management.

</details>

<details>

<summary>What Rules do I need to follow?</summary>

You can see rules section here: <https://tradersyard.com/rules>

Prohibited practices include:

* Copy trading
* Hedging across accounts
* Arbitrage or latency exploitation
* Martingale / grid strategies
* Gambling behavior
* News trading abuse
* Use of VPN/VPS

</details>

<details>

<summary>What consistency rule do I need to follow? </summary>

40% Consistency Rule: Your Best Day Profit cannot exceed 40% of your Total Closed Profit. Only closed trades are included in this calculation.

Consistency = (Best Day Profit ÷ Total Closed Profit) × 100

If your Best Day Profit exceeds the 40% limit, your account will not fail. But you must increase your Total Closed Profit to bring this ratio below 40% in order to pass or request payout.

* Example 1: $100,000 account. Total Closed Profit = $10,000. Best Day Profit = $3,000. Consistency = ($3,000 ÷ $10,000) × 100 = 30%. Since 30% is below 40%, you are consistent and can pass or request payout.

* Example 2: $50,000 account. Total Closed Profit = $5,000. Best Day Profit = $3,000. Consistency = 60%. Not consistent yet. If Total Closed Profit grows to $8,000 while Best Day stays at $3,000, new Consistency = 37.5%. Now below 40%, consistent, can pass or request payout.

</details>

## Billing & Payments

<details>

<summary>What payment methods are available?</summary>

We accept Visa, MasterCard, American Express, Maestro, Diners Club International and Cryptocurrency.

Payments to buy Challenge accounts are made through Stripe and we use Rise or Cryptocurrency to  transfer payouts.

You can ask for assistance in our discord channel & our support team will get in touch with you.

</details>

<details>

<summary>Why is there a fee?</summary>

Yes, to participate in a TradersYard Challenge, there is an entry fee the user has to pay to take part in our unique offering.

The fee primarily symbolizes a trader's pledge to handle the account with the utmost diligence and accountability. This commitment instills a sense of involvement and psychological engagement. Moreover, the fee represents a minor proportion in comparison to the substantial TradersYard Challenge Account that awaits successful candidates post the Evaluation Process. Essentially, this fee acts as a pivotal gateway to the TradersYard Challenge Account, presenting an avenue towards achieving financial autonomy. Importantly, the fee's safeguard ensures that potential losses on the TradersYard Challenge Account are absorbed by us, thereby restricting any losses beyond the fee itself.&#x20;

In addition, the fee encompasses the utilization of our distinctive tools such as AgenaTrader with all of its comprehensive features.

Another dimension of the fee involves sieving out committed traders from those attempting casually. Our focus is on adept traders who can consistently yield profits. Considering our finite capacities and resources, accommodating every trader is unfeasible. Hence, we welcome exclusively those individuals who exhibit dedication, seriousness, and responsibility. Our program stands as a highly esteemed service, and its pricing reflects its intrinsic value.

</details>

<details>

<summary>Do we charge any other fees?</summary>

No, we don’t charge any additional or hidden fees. The entry fee for the TradersYard Challenge covers it all. There are absolutely no other fees with us. That means we are covering all fees for the datafeed, trading-platform and infrastructure for you.

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<details>

<summary>Do I have to use my own funds to trade with Challenge?</summary>

At no point during your trading journey with us will you need to invest your own funds in order to trade. The only expense to be covered from your end is the entry fee of our Challenges.

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<details>

<summary>How do I update my payment information?</summary>

Head over to **Billing** from the left sidebar. Under **Payment Method** you can delete/update your payment information: \
\
![](/files/DQCaIAVLncpiGXLqCvha)

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<details>

<summary>How the 14-days-money-back-guarantee works?</summary>

After a purchase you are eligible for a full refund of your initial entry-fee to a challenge. However, the refund is only possible if you did not place any orders or trades on your challenge-account yet. As soon as you place your first order or trade, your challenge is started and the 14-days-money-back-guarantee cannot be used anymore.&#x20;

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<details>

<summary>How do I download my invoices?</summary>

Head over to **Billing** from your left sidebar. Under **Invoice History** you can download your invoices by clicking on the symbol below: \
![](/files/weuwEeer6M2WnhEqAA42)

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<details>

<summary>How/When are Payouts made?</summary>

* **Payout Options:**\
  We offer both **FIAT** and **Crypto payouts** to accommodate your preferences. For further details, please visit our payment provider: [![](https://cdn.prod.website-files.com/624f0c4263953ffe82f4e446/6283961c57e13d78d21f0ca5_Asset%208.png)Crypto Payroll & Web3 Workforce Solutions | Rise](https://www.riseworks.io/)
* **Payout Procedure:**\
  Before a payout is made, the following steps are required:
  1. **Signing of a Signal Contract**: You will need to review and sign the agreement.
  2. **Identity Verification (KYC)**: Your identity must be verified as part of the standard Know Your Customer (KYC) process.
* **Processing Time:**\
  We process payouts in 1-2 business days after KYC approval. During public holidays no payouts are processed. Most traders receive their profit-share payments within 4-6 business-hours of requesting a payout.

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<details>

<summary><strong>How do I receive my cash payouts as a successful signal provider?</strong></summary>

To request your first payout, the following steps are required: (KYC with Veriff OR Rise)<br>

1. **Complete KYC/AML verification** via <https://www.veriff.com/>
2. **Or create an account at** [**https://www.riseworks.io/**](https://www.riseworks.io/) – this service handles the signal provider contracts and payments.
3. **Create an invoice** (only if using Veriff) issued by you to TradersYard for the signal provider services rendered:
   * The invoice must comply with the legal requirements of your country.
   * The invoice must include the following details:
     * **Invoice recipient:** TradersYard GmbH, Kärntnerring 5-7, 1010 Vienna, Austria, VAT-ID: ATU77254506
     * **Invoice sender:** The name of the person who paid the challenge registration fee + full address and country information.
     * **Invoice date:** Date the invoice is issued.
     * **Service period:** The period from when you purchased the challenge to when you completed the current level (from - to date needed)
     * **Service description:** Performance commission for account number – (your TradersYard account number, format: TC-X-XXXXXX)
     * **Amount:** Specify the exact payout amount you wish to request.
     * **Tax rate:** Indicate the applicable tax rate, even if it is 0%. For invoices from the EU, add a reverse charge note if applicable.

You can use tools such as <https://invoiceninja.com/>, <https://runbill.com/>, or <https://sevdesk.at/> to create your invoice.

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<details>

<summary>Are there time limits?</summary>

There are no time limits for completing challenges or trading on funded accounts.

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<details>

<summary>Where can I see who has already received payouts?</summary>

You can view all payout recipients in our Payout Channel on Discord. We update it regularly so you can see every trader who has successfully received a payout.

</details>

<details>

<summary>Can affiliates earn commissions on all account sizes?</summary>

Affiliates do not earn commissions on 2.5K accounts. Commissions are available on all higher account sizes.

</details>

<details>

<summary>What is Payout Cap?</summary>

Traders can request a payout at the end of each payout cycle, once their profits reach a minimum of $50 on the funded account.

There is no payout cap on FX challenges — you can request a reward of any size. A scalable profit split system applies (see Reward Split rule).

FX Giveaway accounts received from a promotion or tournament prize are limited to a single payout.

All accounts received as a tournament prize or promotion are FX 2-step default accounts.

Futures accounts have the first 5 payouts capped as follows::

* 25K account: $2,000
* 50K account: $3,000
* 100K account: $4,000
* 125K account: $5,000

Maximum payouts per cycle across all futures accounts: 10 payouts or $40,000 total, whichever comes first. One cycle means the time period until a cooldown period is reached; the cycle resets after the cooldown period (further details below).

All traders are subject to review by the risk team. This review examines account history, trading patterns, and checks for any rule violations.

The risk team reserves the right to place a trader on a 30-day cooldown at any time, including before reaching the payout limit, if there is evidence of account churning or if the trader has reached the maximum of 10 payouts or $40,000 in total payouts for the cycle. During the cooldown period, trading will be suspended, all accounts will be disabled, and only up to two funded accounts will remain active.

After the 30-day cooldown, the trader may re-enter the cycle and purchase additional accounts if desired. Funded accounts will be automatically unblocked on calendar day 30.

</details>

## Legal

<details>

<summary>Do I have to tax my income?</summary>

You will need to deal with taxes as well as social-security payments based on any potential cash-payouts on your own, in accordance with your country’s laws and tax regulations. Please contact a local tax-consultant to clarify how you need to tax your challenge-payouts correctly according to your local laws.&#x20;

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<summary>Do I need to submit any document for starting a TradersYard Challenge?</summary>

No, we do not ask you for any official documents for starting the TradersYard TraderChallenge. Before you can get your first real payout you need to do a basic KYC due to legal reasons. Our team will contact you for that task as soon as you get the Funded Account

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## Account

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<summary>How many accounts can I own?</summary>

You can purchase **unlimited challenge accounts**.

However, the maximum funded allocation is limited to:

* **$300,000 total**, or
* **2 funded accounts**,\
  whichever is reached first.

Please note:

* This limit applies **only to funded accounts**, not evaluations
* For certain regions (Malaysia, Pakistan, Indonesia), the maximum funded allocation is **$100,000**

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<details>

<summary>What is leverage trading and margin?</summary>

**Margin** is the capital required to open a position, while **leverage** allows you to control a larger position with less capital. We as a Prop firms provide leverage to amplify your trading potential, but it’s essential to have risk management strategies to mitigate the inherent risks of margin trading.

Margin= 1/Leverage

**Example: XAUUSD.CFD Trade with 1:10 Leverage**

* **Cash Value:** $50,000
* **Leverage:** 1:10
* **Price:** $4,100/ CFD
* **Trade Size:** 1 of XAUUSD

To calculate the margin required for 1 CFD of Gold:

Margin= Trade Size x Price / Leverage\
\=1×4,100 / 10\
\= 410\
\
So you need $ 410 to buy 1 CFD of Gold with leverage of 1:10.&#x20;

This $ 410 will be taken from your cash value, and you can check this amount taken as margin in account manager under "Used Margin"&#x20;

As your initial cash value was $ 50000, an you have used $ 410 out of it to buy 1 CFD of Gold, your available margin is $ 49590. This available margin can be used to open other trades.

Available Margin= Cash Value - Used Margin

You can also check that $ 4100 is taken as used buying power in the account manager.

Used Buying Power= Trade Size x Price\
\= 1 x 4100 =4100

To know more on Margin Trading, please check [article](https://www.investopedia.com/ask/answers/06/forexleverage.asp#:~:text=Leverage%20in%20forex%20trading%20allows,can%20significantly%20increase%20market%20exposure)&#x20;

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<summary>What is the Maximum Allowed Margin</summary>

Each individual trade must not consume more than 70% of your account balance as margin — any breach will result in the profit from that trade being forfeited.

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<summary>To what size can my account be scaled?</summary>

Your FX funded account can be scaled based on your performance.

* After every **4th payout** with at least **1% profit**, your account receives an additional **+10%** of your initial account size
* Scaling continues until one of the following limits is reached:
  * **$200,000 maximum account size**, or
  * **5 scaling increases**, whichever comes first

Please note:

* Scaling applies **only to FX funded accounts**
* **Futures accounts do not have a scaling plan**

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<details>

<summary>Other platforms use lots, but we use quantity. What’s the difference?</summary>

At TradersYard, we use **"quantity"** instead of "lots" to keep position sizing **simple and consistent** across all asset classes.\
While many platforms express trade size in *lots*, our system shows the **actual number of contracts, units, or shares** being traded — called **quantity**.

Here's a comparison to help you understand how **1 lot** translates into **quantity** in our system:

| **Asset Class**      | **Instrument Example** | **1 Lot Equals**           | **Quantity in TY**          |
| -------------------- | ---------------------- | -------------------------- | --------------------------- |
| **Forex**            | EUR/USD, GBP/JPY       | 100,000 units              | `100,000`                   |
| **Indices**          | US30, GER40, NAS100    | 1 contract                 | `1`                         |
| **Commodities**      | XAUUSD (Gold), WTI     | 100 ounces / 1,000 barrels | `100` (Gold), `1,000` (WTI) |
| **Cryptocurrencies** | BTC/USD, ETH/USD       | 1 coin                     | `1`                         |
| **Stock CFDs**       | AAPL, TSLA             | 1 share                    | `1`                         |
| **ETF CFDs**         | SPY, QQQ               | 1 share                    | `1`                         |
| **Futures**          | ES, NQ, CL             | 1 contract                 | `1`                         |

**Note:** Always check the **contract size** of the instrument you’re trading. The “quantity” you enter should reflect how many actual contracts, units, or shares you wish to trade.

For some frequently traded instruments we offer MINI-CFDs with 1/10th of the contract size of the normal instrument, so for your $5k account you can trade BTCUSDMINI.CFD. Also read this FAQ for further infos about MINI-CFDs: [#what-is-a-mini-instrument-and-what-is-a-margin-for-it](#what-is-a-mini-instrument-and-what-is-a-margin-for-it "mention")

**The minimum position size for ALL instruments is "1", decimal values below 1 are not possible. Position size is always a full number without decimals.**&#x20;

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<summary>What Leverage do you offer?</summary>

leverage is **user-selected at purchase**

<table><thead><tr><th width="111.22216796875">Option</th><th width="95.7777099609375">FX</th><th width="138.1112060546875">Commodities</th><th width="104.6666259765625">Indices</th><th width="103.8890380859375">Stocks</th><th width="124.1458740234375">Crypto</th></tr></thead><tbody><tr><td>Up to 1:75</td><td>1:75</td><td>1:15</td><td>1:15</td><td>1:2</td><td>1:2</td></tr><tr><td>Up to 1:30</td><td>1:30</td><td>1:10</td><td>1:10</td><td>1:1</td><td>1:1</td></tr></tbody></table>

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<details>

<summary>How do I enable Bid/Ask lines to view the spread?</summary>

To view the spread, enable the Bid/Ask lines as explained here: <https://docs.tradersyard.com/webtrader/enable-bid-and-ask-lines-to-see-the-spread>

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<details>

<summary>Why can’t I trade BTC on the $5,000 account?</summary>

The $5,000 challenge account has **limited buying power** due to its smaller balance and the standard leverage we apply.

**Example:**\
Let’s assume the price of 1 BTC = 100,000 and you have a $5,000 account.\
Even with **leverage**, your buying power may not be enough to open a position in BTC, since BTC is a **high-value asset** and often requires more margin than what your account can cover.

> ⚠️ **Result:** The system will **block the order** due to **insufficient margin or buying power**.

**Solution:**

To trade BTC or similar high-value instruments, consider using:

* A **larger challenge account** (e.g., $10K, $25K, or higher)
* Or choose **lower-priced instruments** on your $5K account that match your available margin.&#x20;
  * For some frequently traded instruments we offer MINI-CFDs with 1/10th of the contract size of the normal instrument, so for your $5k account you can trade BTCUSDMINI.CFD. Also read this FAQ for further infos about MINI-CFDs: [#what-is-a-mini-instrument-and-what-is-a-margin-for-it](#what-is-a-mini-instrument-and-what-is-a-margin-for-it "mention")

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<summary>Is your drawdown equity based or balance based?</summary>

Our drawdown is **equity-based**, meaning **open P/L is included** in the calculation.

* For **FX accounts**, daily drawdown is calculated based on your **equity at UTC 00:00** and resets daily
* Maximum drawdown type depends on the account:
  * **2-Step FX accounts:** Static drawdown
  * **1-Step and Futures accounts:** End-of-Day (EoD) trailing max drawdown

</details>

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<summary>Do you use static or trailing drawdown?</summary>

It depends on the account type.

* **2-Step FX accounts:** Use **static drawdown** (fixed, does not move)
* **1-Step and Futures accounts:** Use **End-of-Day (EoD) trailing drawdown**

Trailing drawdown only moves up at the end of the day (UTC 00:00) when a new high is reached and never moves down.

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<summary>What is  a mini instrument and what is a margin for it?</summary>

We have mini instruments such as BTCUSDMINI.CFD, US100MINI.CFD, US30MINI.CFD, CH20MINI.CFD.

In order to make it possible to trade with less cash value, these MINI instruments are introduced. As per name, you need to spend margin 10 times less in order to open a position

**Example: US100MINI.CFD Trade with 1:20 Leverage**

* **Cash Value:** $50,000
* **Leverage:** 1:20
* Margin: 1/Leverage
* **Price on chart:** $20,820/ CFD
* **Trade Size:** 1 of US100MINI.CFD
* Quanity divider: 10 for MINI instruments

To calculate the margin required for 1 CFD of Gold:

Margin= (Trade Size x Price) / (Leverage x Quantity divider)\
\= (1 x 20820) / (20 x 10)\
\= 104.1\
\
So you need $ 104.1 to buy 1 CFD of US100MINI.CFD with leverage of 1:20.&#x20;

This $ 104.1 will be taken from your cash value, and you can check this amount taken as margin in account manager under "Used Margin"&#x20;

As your initial cash value was $ 50000, and you have used $ 104.1 out of it to buy 1 CFD of US100MINI.CFD, your available margin is $ 49895.9. This available margin can be used to open other trades.

Available Margin= Cash Value - Used Margin

You can also check that $ 2082 is taken as used buying power in the account manager.

Used Buying Power= Trade Size x Price / Quantity divider\
\= 1 x 20820 / 10 = 2082

To know more on Margin Trading, please check [article](https://www.investopedia.com/ask/answers/06/forexleverage.asp#:~:text=Leverage%20in%20forex%20trading%20allows,can%20significantly%20increase%20market%20exposure)&#x20;

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<details>

<summary>Do you offer Demo or Live Accounts?</summary>

Our challenges are based on **demo accounts with virtual capital** throughout the whole challenge-journey. The only difference is that after you pass Funded Level, you will have to sign a Signal Provider Agreement that we will send to you. This allows TradersYard to copy your trades as signals to our corporate account (if our internal risk-assessments and further metrics are fulfilled). At no point will you be held accountable for potential losses if TradersYard copies your signals and it leads to losses. Also, at no point during your TradersYard Challenge you will trade with real money, all trading-activities in our challenges are virtual.

</details>

<details>

<summary>How can I see my challenge-progress?</summary>

You can view your progress in the [Challenge Dashboard](https://tradersyard.com/trader-challenge) in TradersYard. The separate elements on your dashboard are explained here: [Challenge Dashboard](https://docs.tradersyard.com/traderchallenge/getting-started/challenge-dashboard)

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<details>

<summary>What does the different challenge-status definitions mean?</summary>

* **Running:**&#x20;

  The account is **active and tradable**. The trader is currently participating in the challenge and has not breached any rules or completed the objectives yet.
* **Passed**

  The trader has **successfully completed the challenge** by meeting all profit targets and staying within the rules (e.g., drawdown limits). The account is eligible for progression (e.g., verification or funded stage).
* **Profit Target Reached**

  Your account has reached the required profit target. To proceed to the next phase or funded stage, all open positions must be closed and all required rules must be met.
* **Waiting for Payout**

  Your funded account has met the payout eligibility conditions and is currently waiting for the payout request to be processed.
* **Failed**

  The trader has **breached challenge rules** (e.g., max drawdown) or did not meet requirements within the timeframe. The account is closed as failed.
* **Blocked**

  The account is **temporarily restricted from trading**. This can happen due to rule violations, payment issues, or administrative actions. The trader cannot place trades until the issue is resolved.

</details>

<details>

<summary>What is the daily drawdown?</summary>

FX accounts have a daily drawdown based on equity, which resets every day at UTC 00:00.\
If your equity drops below the allowed limit during the day, the account is breached.\
Futures accounts do not have a daily drawdown.

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<summary> Is your drawdown equity-based or balance-based?</summary>

All drawdown is equity-based, meaning open P/L is included in the calculation.

</details>

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<summary>Is there a Martingale rule?</summary>

After a losing streak, new positions must not exceed 2x the notional size of the largest losing trade in that streak.\
Exceeding this triggers a violation.

</details>

<details>

<summary>How can I reset my account?</summary>

If your challenge account is failed, you will automatically receive an email with a **10% discount coupon** for your next challenge purchase.

Please note:

* This is a **new challenge purchase**, not a reset of the same account
* You can choose your **preferred account size** during purchase
* **No previous progress or trades are carried over**

</details>

<details>

<summary>What is Profit Split system?</summary>

TradersYard uses a **scalable profit split system**, where your share increases based on profit tiers:

| Profit Tier   | Trader Keeps |
| ------------- | ------------ |
| First $300    | 100%         |
| $300 – $1,000 | 90%          |
| Above $1,000  | 80%          |

**Example:**\
If you request a payout with **$1,200 profit**:

* First $300 at 100% = $300
* Next $700 at 90% = $630
* Remaining $200 at 80% = $160

**Total payout = $1,090 out of $1,200 profit**

</details>

<details>

<summary>Is there an inactivity rule?</summary>

Yes, there is an inactivity rule.

You must execute **at least one trade within every 15-day period** to keep your account active.

Please note:

* If your account remains inactive beyond 15 days, it will be **permanently closed**
* **Closed accounts cannot be restored**

</details>

<details>

<summary>Is there an consistency rule?</summary>

40% Consistency Rule: Your Best Day Profit cannot exceed 40% of your Total Closed Profit. Only closed trades are included in this calculation.

Consistency = (Best Day Profit ÷ Total Closed Profit) × 100

If your Best Day Profit exceeds the 40% limit, your account will not fail. But you must increase your Total Closed Profit to bring this ratio below 40% in order to pass or request payout.

Example 1: $100,000 account. Total Closed Profit = $10,000. Best Day Profit = $3,000. Consistency = ($3,000 ÷ $10,000) × 100 = 30%. Since 30% is below 40%, you are consistent and can pass or request payout.

Example 2: $50,000 account. Total Closed Profit = $5,000. Best Day Profit = $3,000. Consistency = 60%. Not consistent yet. If Total Closed Profit grows to $8,000 while Best Day stays at $3,000, new Consistency = 37.5%. Now below 40%, consistent, can pass or request payout.

</details>

<details>

<summary>What trading strategies are not allowed?</summary>

Prohibited practices include:

* Copy trading
* Hedging across accounts
* Arbitrage or latency exploitation
* Martingale / grid strategies
* Gambling behavior
* News trading abuse
* Use of VPN/VPS

Violations can lead to profit deduction or account termination.

</details>

<details>

<summary>Can I trade during news events?</summary>

* Trading is restricted **10 minutes before and 5 minutes after high-impact news**
* Pending orders (TP/SL) will not execute during this time
* News trading is **always restricted on funded accounts**

</details>

<details>

<summary>Will I be compensated if a trade is affected by a system outage, glitch or a bug?</summary>

Yes, compensation may be provided if a system outage, glitch, or bug affects your trade. However, eligibility for compensation requires that both a Stop Loss (SL) and a Take Profit (TP) were set at the time the order was placed. Trades without an SL and TP in place will not qualify for compensation.

</details>

## AgenaTrader Desktop Application

<details>

<summary>Can I trade with AgenaTrader Desktop Platform?</summary>

You get a licence for our in-house AgenaTrader Desktop Tradingplatform for free with each challenge you purchase. You can download the application from your Challenge dashboard or directly from here: [Download](https://agenatrader.com/download_area/)

</details>

<details>

<summary>What are the system requirements?</summary>

To ensure that working with AgenaTrader and TradersYard Challenges is as easy and hassle-free as possible, however, certain requirements must be met, which can be optimized by upgrading: **AgenaTrader Andromeda - system requirements**

![](/files/NGkvia30pdoJSoDsBa1G)

**Note**: Please check your energy settings and turn off the sleep mode!

</details>

<details>

<summary>I cannot find the "TraderChallenge" Broker in the dropdown menu in my connection settings</summary>

Make sure you have the[ latest version of AgenaTrader ](https://agenatrader.com/download/AgenaTrader_Setup.exe)installed.

If you still cannot find the broker after updating, please contact our support team at **<support@tradersyard.com>**.

</details>

<details>

<summary>What is AgenaFeed?</summary>

AgenaFeed is a financial data provider that offers real-time and historical market data feeds to traders, investors, and financial professionals. AgenaFeed specializes in providing high-quality, low-latency market data across various asset classes, including equities, options, futures, indices, and more. Most data that AgenaFeed provides is delivered from secondary exchanges (not the primary exchanges like NYSE, NASDAQ) and hence small differences to the actualy prices of the real underyling can occur.

</details>

<details>

<summary>Why should you use AgenaTrader?</summary>

Some of the unique features you will find in AgenaTrader include:

1. **Charting:** AgenaTrader offers advanced charting capabilities, allowing traders to visualize market data, apply technical indicators, draw trendlines, and perform technical analysis.
2. **Strategy Development:** Traders can create and test their own trading strategies using the built-in strategy development tools. These strategies can be based on technical indicators, price patterns, and other factors.
3. **Automated Trading:** AgenaTrader supports automated trading, enabling traders to execute their strategies automatically without manual intervention. This can help with executing trades quickly and consistently.
4. **Risk Management:** The platform typically includes risk management features, such as position sizing, stop-loss orders, and other tools to manage and control trading risk.
5. **Market Data:** AgenaTrader provides access to real-time and historical market data, allowing traders to stay informed about market movements and make informed trading decisions.
6. **Broker Integration:** AgenaTrader can often be integrated with various brokerage accounts, allowing traders to execute their trades directly from the platform.
7. **Community and Support:** Some trading platforms, including AgenaTrader, have active user communities, forums, and customer support to help traders learn, share experiences, and troubleshoot issues.

</details>

<details>

<summary>How do I connect to AgenaFeed?</summary>

Please check the article on how to connect to AgenaFeed [here](https://docs.agenatrader.com/main/broker-and-datafeed-connections/datafeed#agenafeed) as well as the connection-instructions for your challenge-account here: [Challenge Connection in AgenaTrader](https://docs.tradersyard.com/traderchallenge/getting-started/challenge-connection-in-agenatrader). As soon as you are connected to your challenge-account in AgenaTrader the data delivery via AgenaFeed will be automatically established.

</details>

<details>

<summary>Can I use current AgenaTrader license for my second, third, etc. challenge?</summary>

Yes, you can start multiple TradersYard Challenges on the same platform. All you need to do is set each account in the Account Connections separately. Follow this article on how to set up a challenge-connection in your AgenaTrader: [Challenge Connection in AgenaTrader](https://docs.tradersyard.com/traderchallenge/getting-started/challenge-connection-in-agenatrader)

</details>

<details>

<summary>Can I use AgenaTrader license key on another PC?</summary>

Yes, you can install AgenaTrader on any additional PC and use the same license key, but only one license key can be active at the same time. That means, if you start AgenaTrader with the same licence key on your second PC, AgenaTrader on your first PC will be disabled and not be usable until you shut down AgenaTrader on your second PC again.

</details>

<details>

<summary>Is iOS or MacOS supported?</summary>

**WebTrader:**\
Yes, our WebTrader is browser-based and can be used on both Windows and MacOS devices. You can trade directly from your browser without the need for additional installations.

**AgenaTrader:**\
AgenaTrader is designed for Windows only. However, MacOS users can still run AgenaTrader by using a virtual Windows machine.

**MobileTrader:**\
Yes, we have a dedicated iOS application for trading on the go. To download the app, please click here: [LINK](https://apps.apple.com/at/app/tradersyard/id1580424931?l=en-GB)

</details>


---

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