Payout Requests
When you start a challenge, the payout-request button in the left sidebar is disabled.
As soon as you pass level 3 of your challenge successfully, you are eligible for the first payout and the request-payout button gets enabled automatically.
If the button is enabled in your account, you can request your payout by clicking on the request-payout button, fill out the requested information and send the request to our payout-team. Your request will be reviewed and if all required information is provided, it will be processed. Afterwards the request-payout button will be disabled on your dashboard again until you qualify for your next payout.
For each payout-request you need to create an invoice for the payout-amount and upload it in the request-payout form. Before the first real payout can be performed, you also need to perform a basic KYC due to legal reasons.
You need to wait until you got your payout-confirmation until you are allowed to start trading in your next level. If you start trading on the next level before that, your challenge account might be terminated and is not eligible for any further payouts.
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